Terms and conditions

DELIVERY

To keep things simple there is a standard delivery charge per order irrespective of how many items are ordered at one time. This applies to UK deliveries only. For delivery to other locations please email us for a quotation.

We aim to ship your order within 3 working days and delivery should normally be within a further 3 days.

SECURE PAYMENT

We use a third party to process payments which delivers a secure payment platform. Your financial details are encrypted on their servers. We have no access to this information.

RETURNS

In the unlikely event that you are not satisfied with your purchase you can return items to:-

Customer Returns, Ed & Phil Active c/o Stonerdale, Baxter Wood, Crosshills, North Yorkshire BD20 8DD

If the good are faulty or not what you ordered we will refund in full plus your postage costs. If you have just change your mind we will refund the purchase costs (but not postage) provided the item is in its original packaging and in a saleable condition.

We would recommend that you return your items via registered post. Please clearly state the reason for return

Our returns policy does not affect your statutory rights.

COOKIE USAGE

Cookies are used on this shopping site to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ and selecting to block cookies. If you turn off cookies, you may be unable to place orders or benefit from the other features that use cookies


In no event shall the service provider be liable for any damage arising, directly or indirectly, from the use of the information contained on this web site including damages arising from inaccuracies, omissions or errors. Any person relying on any of the information contained on this web site or making any use of the information contained herein, shall do so at its own risk. The service provider hereby disclaims any liability and shall not be held liable for any damages including, without limitation, direct, indirect or consequential damages including loss of revenue, loss of profit, loss of opportunity or other loss.